Profile

UMC ServiceMaster Sdn Bhd was founded in 1989 by United Engineers Limited group of Companies (UEL) as the regional licensee for The ServiceMaster Company, USA.

In 1997, UMC ServiceMaster Sdn Bhd commenced operations in Malaysia with the provision of support services to nine government hospitals under the Ministry of Health privatization of non-clinical services. UMC ServiceMaster Sdn Bhd provided Plant Operations and Maintenance, Clinical Equipment Maintenance, Housekeeping, Laundry and Clinical Waste Management across East and West Malaysia.

In 2005, UEL divested a 30% share of its stake in four subsidiaries of UMC ServiceMaster group to Mitsui & Co. Ltd Group (Mitsui). Together the parties have formed a 70/30 joint venture company, UE Managed Solutions Pte. Ltd. With this strategic business alliance, UMC ServiceMaster Sdn Bhd is positioned to leverage on the UEL and Mitsui corporate strengths to provide top quality and innovative solutions to customers in Malaysia.

Our vision is to take quality to a whole new level of excellence. Our exceptional services and steadfast commitment to our customers' success is the winning combination that put us in the forefront of competition.
                                                                                - Luis Sre Maneekam

To be the leader in our chosen markets, delivering one-stop solutions to customers.

• Unrivalled Skills: Anticipate, meet and exceed our customer’s needs by consistently delivering first class solutions.
• Unique Synergies: Share knowledge, leverage on group strengths, draw insights and realize synergies through teamwork.
• Upholding Values: Do what is right, treating fairly with respect all those we touch as a company
• Enterprising Spirit: Be alert to opportunities, take smart risks and capitalize on changing markets.

• Embracing Ingenuity: Find better and more innovative solutions, think outside of the box and dare to do things differently.
• Enriching Life: Seek to improve the quality of life through our products and services.
  

   

UMC ServiceMaster Sdn Bhd., is committed to provide value based, time managed and cost effective services to all it's customers with total Customer satisfaction, by consistently meeting or exceeding customer requirements thought continual improvement of its processes, services and skill up-gradation

• To Honor God In All We Do

This objective requires an unwavering commitment to values and ethics. The objective particularly addresses how we treat people and it mandates inclusion and respect for all.

• To Help People Develop

We strive to empower people and enable them to succeed. Our training not only helps people to develop work skills for the jobs they do, but life skills for who they want to become.

This tenet is a never ending process of change and growth. It permeates every facet of our business and dovetails precisely with our three objectives by facilitating customer loyalty and helping people to develop as they seek ways to improve their lives.

• To Grow Profitably

We see profit as a measure of our business performance. Profit is not an end, but a means of accomplishing our other objectives. Profitability enables us to fulfill our obligations to our shareholders and it provides the means for people to work, to grow and to serve. Our challenge is to use profit wisely to benefit our people, our customers and our communities.

• We provide effective ways to minimize enterprise resources in managing non core activities within it’s Business Value Chain

• effective way
  • bundling various services
  • bring in international best practices 
• minimize enterprise resource
  • keeping the cost low
  • minimize their involvement
  • extend life span of their assets
• managing non-core activities
  • Versatile and dynamic tailor-made service coverage

• Our core competence lies more on people productivity than on technique completeness.